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UP Chess Masters Support SoundChess FAQ

How come I do not receive email notifications when I make chess moves?

Many email providers automatically block emails from Soundchess. One way to address this is by adding "soundkeepers.com" emails to your contacts "safe list"--this may be called differently based on your email provider. Here is an example from Microsoft for your reference.


Another example to address is to unmark emails from Soundchess as non-spam. Here is an example from Google's Gmail, but every email system will have a similar process.


You can also add soundkeepers.com email address to google contact to receive chess match emails. See below reference from Google.


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