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FAQ
UP Chess Masters Support SoundChess FAQ

How come I do not receive email notifications when I make chess moves?

Many email providers automatically block emails from Soundchess. One way to address this is by adding "soundkeepers.com" emails to your contacts "safe list"--this may be called differently based on your email provider. Here is an example from Microsoft for your reference.

https://support.microsoft.com/en-us/office/add-recipients-of-my-email-messages-to-the-safe-senders-list-be1baea0-beab-4a30-b968-9004332336ce

Another example to address is to unmark emails from Soundchess as non-spam. Here is an example from Google's Gmail, but every email system will have a similar process.

https://support.google.com/mail/answer/1366858

You can also add soundkeepers.com email address to google contact to receive chess match emails. See below reference from Google.

https://support.google.com/contacts/answer/1069522











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